Microteam Limited is a company registered in England and Wales.
Company Number: 03152502

Registered Office:
332–336 Holloway Road
London
N7 6NJ
United Kingdom

For the purposes of data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Microteam Limited acts as a Data Controller for personal data processed through its website and services.

Microteam Limited is registered with the Information Commissioner’s Office (ICO).
ICO Registration Number: Z9223042

Contact details for data protection enquiries:
Data Protection Officer
Microteam Limited
Unit 9 Dunlop Road
Hunt End Industrial Estate
Hunt End
B97 5XP
Email: dataprotection@microteam.co.uk

This Privacy Policy applies to personal data collected through:

• Our websites
• Service delivery and customer engagements
• Communications with clients, suppliers, and partners
• Marketing and business development activities
• Social media interactions
• Recruitment activities where applicable

In certain circumstances Microteam may process personal data on behalf of clients as a Data Processor under contractual agreements.

We may collect and process the following categories of personal data.

Identity Information

• Name
• Job title
• Company name

Contact Information

• Email address
• Telephone number
• Business address

Technical Information

• IP address
• Browser type and version
• Device identifiers
• Operating system information
• Website usage data

Service Information
Where necessary for the delivery of services, we may process:

• Asset identifiers
• Device serial numbers
• Asset tags
• Network identifiers such as MAC addresses

Communication Data
Records of correspondence including:

• Emails
• Support tickets
• Telephone records
• Customer service interactions

Marketing Preferences
Information regarding communication preferences and marketing consent.

We collect personal data in the following ways:

Directly from You
When you:

• Request services
• Contact us
• Complete forms on our website
• Register for events or communications
• Download resources
• Participate in surveys or feedback

From Your Organisation
Where your organisation engages us to provide services.

Automatically via Technology
When you use our website, we may collect technical information via:

• Cookies
• Web analytics tools
• Server logs

From Third Parties
Where permitted by law, we may obtain information from:

• Business partners
• Public sources
• Fraud prevention agencies

We process personal data based on one or more of the following lawful bases under UK GDPR:

Contractual Necessity
To deliver services requested by you or your organisation.

Legitimate Interests
To operate and improve our services, maintain security, and manage our business relationships.

Legal Obligations
To comply with regulatory, legal, and compliance requirements.

Consent
Where we rely on consent, such as certain marketing communications or cookie usage.

We use personal data to:

• Deliver and manage our services
• Respond to enquiries and requests
• Manage customer relationships
• Provide technical support
• Improve our services and website
• Conduct customer satisfaction research
• Maintain security and prevent fraud
• Comply with legal or regulatory obligations
• Support business operations and internal administration

We may monitor communications with you for quality assurance, security, and training purposes.

We may share personal data with trusted third parties where necessary, including:

• Service Providers — logistics, IT infrastructure, cloud services, and support providers
• Professional Advisors — legal, financial, insurance, and compliance advisors
• Financial Institutions — where required for payment processing
• Regulatory Authorities — where disclosure is required by law
• Law Enforcement Agencies — for crime prevention or investigation
• Business Transfers — in the event of a merger, acquisition, or sale of assets

All third-party providers are required to maintain appropriate data protection and security standards.

Where personal data is transferred outside the UK or EEA, Microteam ensures that appropriate safeguards are implemented, such as:

• UK adequacy regulations
• Standard Contractual Clauses
• Data processing agreements

Personal data is retained only for as long as necessary for the purposes for which it was collected. Retention periods may be influenced by:

• Contractual requirements
• Legal and regulatory obligations
• Accounting or tax requirements
• Legitimate business needs

When personal data is no longer required, it will be securely deleted or anonymised.

Microteam implements appropriate technical and organisational security measures, including:

• Access control systems
• Encryption technologies
• Secure data storage
• Network security controls
• Staff training and awareness
• Monitoring and logging of systems
• Incident response procedures

Despite these measures, no system can guarantee absolute security. If you believe your personal data has been compromised, please contact us immediately.

Our website uses cookies and similar technologies to improve functionality and user experience.

Cookies may be used to:

• Maintain website functionality
• Analyse website performance
• Improve services

Under UK GDPR, individuals have rights to:

Contact us now, to see how we can help you.